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Policies at Playdates Boutique


  • We will pack and ship your order according to our processing time. USPS estimated ship times are IN ADDITION to our processing times and are completely out of our control. Any delay during transit/shipping time from USPS is out of our control.

  • FREE DOMESTIC SHIPPING (UNITED STATES)  will be shipped via Standard Shipment by USPS.

  • First Class packages have NO insurance and will NOT be replaced if damaged/lost/stolen.

  • Priority packages are insured through USPS, if there is any damages or missing items from your order please take multiple pictures of the packaging and e-mail them to us at within 48 hours of receiving your order.

  • Double check your shipping address. We will NOT be responsible for any packages sent to an incorrectly supplied address. If the package is returned to us due to wrong address, customer will have to pay for a new shipping fee. 

  • Double Check that you entered an email address during your checkout. Tracking numbers cannot be sent to phone numbers.

    • Tracking numbers are generated and sent automatically via email when orders are fulfilled. Please check your spam folders to be sure you're accepting our e-mails.

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